More Than 1,500 Glen Cove Customers Still in the Dark

Rep. Peter King issues warning to LIPA about "poor customer service."

More than 1,500 Glen Cove customers remain without power one week after Hurricane Sandy wreaked havoc on Long Island and plunged much of the community into darkness.

The Long Island Power Authority claims it is working around the clock on restoration and now has more than 6,200 lineman and tree workers on Long Island. The utility reported early Monday that is has restored nearly 700,000 customers to power and is "on track" to have most customers restored by Wednesday.

At 1 a.m. Monday, there were more than 166,000 customers in Nassau County without power, including 1,659 in Glen Cove. Many are now shivering through 40-degree nights without heat.

Neighboring Glen Head has the most outages of any Town of Oyster Bay community, slightly more than Glen Cove with 1,827 customers without power.

When combined, Sea Cliff, Glenwood Landing, Locust Valley, Lattingtown and Glen Head have more than 4,000 customers still out.

LIPA can not say specifically why certain communities, including Glen Cove, are lagging in the restoration efforts. In general, LIPA claims it must before it can address individual neighborhoods. The process takes time, LIPA says.

Rep. Peter King, R-Seaford, demanded that LIPA "immediately remedy its poor customer service and improve its inadequate sharing of information with residents who are still without power." 

"LIPA’s failure to keep customers informed of the latest information on conditions and improvements is simply unacceptable," King said. "County Executive (Edward) Mangano and I have heard so many complaints from many Long Island towns and neighborhoods about the ‘arrogant’ and unhelpful attitude of so many of LIPA employees as well as LIPA’s failure to respond to legitimate inquiries from those without power.” 

LIPA says 275,000 total customers are without power, excluding customers in the most severely flooded areas. According to LIPA, tens of thousands of customers are being restored daily.

Zefy Christopoulos November 05, 2012 at 09:00 PM
Alex Lane Gaffney Valentine Avenue Roxbury Area Viola Shorec rest and others still out in Glen Cove.
nicole November 05, 2012 at 09:27 PM
red spring and barlow still has no power
Loretta Ortman November 05, 2012 at 10:14 PM
Red spring lane/Cedar Lane no power
Loretta Ortman November 05, 2012 at 10:15 PM
Supposedly power went back on last night for about 3 hours and then a house caught fire and took the power out again?
Luz Hale November 06, 2012 at 12:12 AM
No power on William St or Gaffney for 7 days. A lot of kids and seniors. So hard with little ones. Please help.
Gina Lutter November 06, 2012 at 01:40 AM
We were put on a "critical care" list because my 87 yr old mother is on 24 hr oxygen. LIPA said that we would be a top priority. What a joke. My mom had to be hospitilized to get her oxygen and we STILL are without power. I'm thimking of sending them the hosp. bill!
Bob Brooks November 06, 2012 at 02:31 PM
Gaffney and Valentine are still out today!! While Chadwick is lit up like a Christmas tree for 2 days, 70 feet from my house and on the corner of Gaffney. I am disgusted!!
Bob Brooks November 06, 2012 at 02:33 PM
You should and we should all let them know that LIPA is not doing as well as they are reporting at all!!
Bob Brooks November 06, 2012 at 02:34 PM
The elderly lady accross from me called LIPA because her husband had his legs amputated within the last couple years. They said "You should have planned for this before the storm" Still no power
Thom Capobianco November 06, 2012 at 03:44 PM
This has been a devastating storm. We are without power since Monday afternoon when the storm was upon us. Now, 8 days later, all I hear is that LIPA is making progress and we hope that by Wednesday, it will be restored. "Hope" being the operative word. That's what we all need. A little hope....
The Boss November 06, 2012 at 04:21 PM
Setlle down
The Boss November 06, 2012 at 04:21 PM
This is such nonsense.
Out and About. GC November 06, 2012 at 04:37 PM
First off power was in for 2 - 21/2 hrs then went out and is still out north of landing rd from MorgNs park to LI sound just west of Hardwood drive to LI sound 2 nd the house fire did t cause the outage power went out and fire was caused by something totally unrelated to electricity
Out and About. GC November 06, 2012 at 04:43 PM
Crews now working on crescent beach road near the legend
Out and About. GC November 06, 2012 at 04:44 PM
Sorry red spri g lane not crescent
Linda November 07, 2012 at 12:41 AM
Manning and reynolds road is totally forgotten neighbors across the street have power because they are supplied by chestnut. The tree that cut our lines hasn't even been looked at by lipa. If you power up a half a block away they might as well get everyone else on the block done ... Now there is no sign of any work... Like they just disappeared! Now with the nor'easter coming , well , who knows!
evelia November 08, 2012 at 01:43 PM
No power yet how much long do we wait?
Layla November 10, 2012 at 05:45 AM
Anyone know if power is back on Harwood? LIPA told me ETA was Monday. Go to FAcebook group LIPA Answer Us
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