Poll: Should Verizon Users Pay a Fee to Pay Their Bill?
Verizon Wireless to charge $2 'convenience fee' for paying bill online or by phone.
Editor's Note: Verizon has since canceled the fee after customer outrage. Verizon Wireless will start charging customers a $2 fee for every payment made by phone or online with their credit cards. The "convenience fee" will go into effect Jan.15. It won't apply to electronic check payments or to automatic credit card payments set up through Verizon's AutoPay system. Paying by credit card in a Verizon store will also be free, as will mailing a check. The announcement has triggered outrage among customers, may have brought on some unwanted attention from the FCC. What do you think of this fee? Tell us in the poll below.
Old Fisherman
12:01 pm on Saturday, December 31, 2011
The gas stations charge fees for credit card use so I imagined Verizon tried the same ploy. Everyone seems to be trying to get the customer to pay for the fees the credit cards charge, especially the high fees imposed by American Express and Diners Club. more ›